Caroline Flint has met with BT Openreach and Superfast South Yorkshire to address why some residents are still receiving slow internet speeds.
BT Openreach has the main contract with Government to install the broadband network. Superfast South Yorkshire (SSY) is a consortium of local councils that seeks to spread broadband coverage.
Said Caroline: “This was a very positive meeting and I’m very pleased that Openreach and Superfast South Yorkshire want every town and village to get the most out of the broadband roll out.
“Official figures say Don Valley has almost complete broadband coverage – claiming 97% availability, yet I know there are neighbourhoods; new housing developments and rural areas that have been missing out.
“Just because most of us can get broadband, I don’t want those left behind to be forgotten, while everyone talks about 5G mobile and Ultrafast services.
“I have tried to be the voice for residents who have been let down by the broadband roll out – but I need them to be my eyes and ears.
The MP has offered to notify residents when their internet has been upgraded; if BT or SSY tell her when new upgraded services are available.
“There are a number of areas with new fast broadband, but where most residents have not upgraded their service. I don’t want anyone missing out who wants faster broadband.”
Caroline has also promised to take up the case, if residents tell her they have been let down.
If you can’t get broadband or you have a broadband problem, ring Caroline’s office on 623330 or email email@example.com